Privacy Policy

Cardioware Science (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Cardioware Science website and any related services where this policy is posted (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

Information We Collect
We may collect the following categories of information:
1. Personal Information

When you:

  • Create an account

  • Place an order

  • Subscribe to emails or SMS

  • Contact customer support

We may collect:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed securely through third-party payment providers)

2. Technical & Usage Information

When you use our Services, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • Interaction data

This information helps us improve website functionality, security, and performance.

How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer service and support

  • Send order confirmations and shipping notifications

  • Improve website functionality and user experience

  • Detect fraud and enhance security

  • Comply with legal and regulatory requirements

  • Send promotional communications (only if you opt in)

You may opt out of marketing communications at any time by clicking “Unsubscribe” in our emails or replying STOP to SMS messages.

Sharing of Information

Cardioware Science does not sell or rent your personal information.

We may share limited information only as necessary to:

  • Process payments through secure third-party payment processors

  • Fulfill shipments through trusted shipping partners

  • Provide marketing services (if applicable)

  • Comply with legal obligations

  • Enforce our Terms and Conditions

All third-party providers are required to safeguard your information.

Data Security

We implement commercially reasonable safeguards to protect your information, including:

  • 256-bit SSL (Secure Socket Layer) encryption

  • Secure payment processing systems

  • Limited internal access controls

However, no method of transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our Services may use:

  • Cookies

  • Pixels

  • Analytics tools

These technologies help us:

  • Improve user experience

  • Analyze traffic trends

  • Measure marketing effectiveness

You may adjust your browser settings to disable cookies. Please note that some website features may not function properly if cookies are disabled.

Access & Updating Your Information

You may:

  • Access your account information

  • Update personal details

  • Change communication preferences

by logging into your account.

If you need assistance updating or deleting your information, please contact us at the email listed below.

Data Retention
We retain personal information only as long as necessary to: Complete transactions Provide services Comply with legal obligations Resolve disputes Enforce agreements
Children’s Privacy

Our Services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Revisions will be posted on this page with an updated effective date.

Your continued use of our Services after changes are posted constitutes acceptance of those changes.

Contact Information

If you have any questions regarding these Terms, please contact us

By using our Services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, you must discontinue use of our Services.